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Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc. October 09, 2009 - (Free Research) The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Selling to the C-Level: How to Convince Company Leaders to Buy by ZoomInfo November 09, 2009 - (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce September 01, 2009 - (Free Research) Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiate Your Company with Complete CRM by Oracle Corporation June 10, 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint: Practical IT Strategies for Enterprise Collaboration by Mimosa Systems UK May 15, 2009 - (Free Research) Read this e-zine for practical advice on quantifying the success of a SharePoint governance policy, how to monitor your SharePoint Environment, and integrating document management systems into MOSS 2007. (EZINE) VIEW ABSTRACT | GO TO

Tapping into the Universal Video API: Hardware Acceleration through the Intel® Media SDK by Intel August 20, 2009 - (Free Research) This article offers an in-depth overview of the just-released Intel Media SDK, an API that offers a single-source approach for targeting a broad range of Intel architectures. (JOURNAL ARTICLE) GO TO

Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses by SAP AG October 26, 2009 - (Free Research) The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing a Standard for BI and Reporting: Simplify the IT Environment Reduce Your TCO Increase Your ROI by IBM January 05, 2009 - (Free Research) The reasons driving standardization in BI and reporting are core to every company—cutting costs, boosting revenue, and increasing profits. IBM Cognos 8 BI lets business users move among capabilities in a guided way, get the answers they seek, and collaborate while giving IT complete control over the BI environment. (WHITE PAPER) GO TO WHITE PAPER

A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell by MarketTools, Inc. August 19, 2009 - (Free Research) This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Unified communications and collaboration in action by IBM October 05, 2009 - (Free Research) Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications. (PRODUCT DEMO) GO TO

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM November 30, 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Agile Development Solutions eKit by IBM September 11, 2009 - (Free Research) Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

How 4 Companies Saved by Moving to the Cloud by NetSuite October 14, 2009 - (Free Research) This paper presents 4 customer success stories of how a change to NetSuite improved efficentcy as well as the bottomline. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc. December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Discount Tire Accelerates Its E-Commerce Business With Red Hat Satellite And IBM by Red Hat July 2009 - (Free Research) In 2000, Discount Tire Company decided to bring management of its e-commerce infrastructure in-house after having outsourced it for several years. Learn how they turned to the rock-solid reliability of Red Hat's Enterprise Linux platform to handle the task of supporting their new e-commerce environment. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility by Atos Origin November 2009 - (Free Research) This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Global Web Sites: Localization, a Never Ending Story by SDL Tridion May 2009 - (Free Research) This white paper provides examples about how organizations can use BluePrinting technology to achieve a smooth global Web operation and explains how organizations combine Content Management technology with translation technologies for even greater efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Buyside and the Three Phase Evolution of Electronic Trading by Advent Software, Inc December 2006 - (Free Research) The objective of this paper is to present the buyside with a framework in which to understand the changes in the U.S. trading market, to offer a vision for the trading platforms that will support this new world and to explain why the future belongs to independent broker-neutral systems supplied by software firms rather than sellside brokers. (WHITE PAPER) GO TO WHITE PAPER

The End User Experience: The Working End User by Intel Technology Provider November 2009 - (Free Research) This webcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft June 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Market and Sell Services with Webinars by Citrix Online June 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Here to There, You Can Find it Anywhere: Building Local/Geo-Search with Apache Lucene and Solr by Lucid Imagination November 2009 - (Free Research) Join Grant Ingersoll, co-founder of Lucid Imagination and chairman of the Apache Lucene PMC, and Ryan McKinley, co-founder of Voyager GIS and Apache Lucene PMC member, and Sameer Maggon of AT&T Interactive for an in-depth technical workshop on the potential and application of the newly released Lucene Spatial libraries. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security August 2009 - (Free Research) Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft April 2008 - (Free Research) Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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