Web, Video and Audio Conferencing | Unified Communications / Voice & Data Convergence | Technology Outsourcing | Business Process Management (BPM) | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Customer Service (General)

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Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc February 22, 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership, plus strategic partnerships with leading enterprise telecommunications system suppliers combine to enable what is commonly referred to as Unified Communicate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Microsoft Exchange by Double-Take Software. July 2008 - (Free Research) Though the technological reasons to protect Exchange systems are obvious, there are quantifiable fiscal reasons to protect it as well. Learn how to protect and recover business critical data and applications relevant to your Exchange system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks (E-mail this company) November 2007 - (Free Research) The allusions to the fact that IMS architecture, in design and implementation, is nearly identical to SOA within the enterprise application development market are not without merit. In fact, with the exception of the actual protocols used they have nearly the same goal and exactly the same issues; availability, performance, and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where Email and File Archiving Makes Sense by EMC Partner Organization July 2008 - (Free Research) In this Videocast, Mark Diamond, President and CEO, Contoural discusses how rogue data can hurt you, points out how to locate and contain it and reviews the best practices for getting rid of it. Learn why sometimes deleting is the best option. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Selecting and Designing an Email Archiving Infrastructure by EMC Partner Organization July 2008 - (Free Research) The IT infrastructure for email processing and storage changes when archiving is the end goal. This Videocast will help IT administrators define their email archiving needs and present issues to consider when evaluating an email archiving solution. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Omneon – A Considered Route to Success? by Omneon July 2008 - (Free Research) Omneon has mapped out a plan to gradually move further into the large-corporate market for storage that supports unstructured content. This includes audio, video and digital images. Omneon’s ultimate aim is to be a key player in the general storage market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Messaging Security: Slicing Spam and Other Threats At The Network Edge by F5 Networks (E-mail this company) November 2007 - (Free Research) In this white paper, you’ll learn the types of email threats; why the exponential growth in email volume poses significant challenges for the corporate network infrastructure & how adding a messaging security layer at the network edge addresses these challenges; & significantly scales & strengthens an overall messaging security solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation. August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Great Email Security Debate: Appliances, Saas, or Virtual? by Proofpoint, Inc. July 2008 - (Free Research) Hardware appliances. Software. Software as a Service (SaaS). Virtual appliances. The variety of deployment options for the latest solutions for email security and data loss prevention seems endless. So where do you start? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enhanced Faxing and PDF Creation with MS Office 2007 & Exchange Server 2007 by Equisys Inc February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Encryption Made Easy: The Advantages of Identity Based Encryption by Proofpoint, Inc. July 2008 - (Free Research) ReRead this white paper and learn how Identity-Based Encryption (IBE) can help your company automatically encrypt messages that contain private information, without requiring any manual intervention by message senders. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security in a Multi System Environment by Bsafe Information Systems August 2008 - (Free Research) Watch this demo and learn about Bsafe’s Enterprise Security Manager. It is an integrated software package providing protection, systems management and auditing that has been designed to achieve compliance with Sarbanes-Oxley, and other regulations. (DEMO) VIEW ABSTRACT | GO TO DEMO

Defining Telepresence: How Can It Help Your Organization? by Polycom, Inc. July 2008 - (Free Research) This paper examines Telepresence, a revolutionary visual communications technology, and shows how it meets the complex needs of today's organizations for reducing costs, improving productivity, and realizing their environmental responsibilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Geek Speak Webcast: Tips to Achieve a 4-Hour IT Work Week by SolarWinds August 2008 - (Free Research) In this webcast josh explores ways to reclaim control of network engineering life, work fewer hours, and still be the hero by leveraging best-in-class network management software, practices, and tools. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Email Management in Today's Regulatory Environment - Reasons and ROI Benefits by Kroll OnTrack August 2008 - (Free Research) Email has become the lifeblood of business, more than any other means of communication and any business tool, companies rely on electronic messages for running virtually every aspect of their enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 5 Things You Need to Know about Better Collaboration with Business by Embarcadero Technologies, Inc. August 2008 - (Free Research) This paper discusses five things you can do right now to improve collaboration with business users, however, collaboration with business clients often falls short of the effectiveness that would create the highest-quality projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sunbelt Exchange Archiver for MS-Exchange Environments by Sunbelt Software. September 2008 - (Free Research) This white paper describes a an email archiving technology that provides a unified storage technology that reduces the Microsoft Exchange load and can integrate easily into existing IT systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Server-Based Messaging Security Solutions - Webcast by Sunbelt Software. August 2008 - (Free Research) What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Software for E-mail Recovery, Restoration, Search & Analysis by Kroll OnTrack August 2008 - (Free Research) Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server backups and Information Store files and even from your live Exchange server. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Should You Install Messaging Security Software on Your Exchange Server? by Sunbelt Software. August 2008 - (Free Research) This white paper discusses the pros and cons of installing third-party software on the Exchange Server, and information on Sunbelt Software’s Ninja Email Security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stopping Spam and Other E-Mail Threats by Cisco Systems, Inc February 2008 - (Free Research) Spam and other e-mail scams are costing American business $10 billion annually in lost productivity, wasted IT resources, and help desk costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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