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Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa
July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.
The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 2009 - (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
Finding the Way Home: How to Design Your At-Home Agent Framework by inContact
December 2009 - (Free Research) Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.
Home Is Where The Money Is by inContact
January 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 2009 - (Free Research) This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
The Art of Teleworking by Polycom, Inc.
April 2009 - (Free Research) Does teleworking really work? How can a teleworker be as productive as an employee in the office? This white paper covers the advances in technology that make teleworking successful -- and provides solutions for challenges teleworkers may face.
How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats by Webroot Software, Inc.
September 2009 - (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
The Evolving Branch Office by SonicWALL
November 2009 - (Free Research) With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.
Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge
March 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
DirectAccess and Windows 7 Enterprise by Microsoft Corporation India Pvt Ltd
December 2009 - (Free Research) With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more.
Secure Employee Mobility and the Need for Identity Assurance by RSA, The Security Division of EMC
May 2008 - (Free Research) Organizations have to allow employees remote access to corporate information resources in order to accelerate business growth. This paper explores the ways that successful organizations are enabling secure employee mobility while assuring the identity of the users accessing enterprise network resources from remote locations.
Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge
August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Extending Video Beyond The Boardroom by TANDBERG
November 2009 - (Free Research) The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems.
Podcast: The End User Experience: The Working End User by Intel Technology Provider
November 2009 - (Free Research) This podcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation.
The End User Experience: The Working End User by Intel Technology Provider
November 2009 - (Free Research) This webcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation.
Flu pandemic planning: Don't forget WAN security and remote access by SonicWALL
January 2010 - (Free Research) When preparing the WAN to support an enterprise during a flu pandemic emergency, there are two variables that network engineers should not overlook: network security and the last mile of connectivity for employees forced to work remotely. This Pocket E-Guide details what to take into consideration when planning for the possible Flu pandemic.
Videoconferencing Adoption by SMBs-- The Next Big Thing by Polycom, Inc.
February 2009 - (Free Research) As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.
Seeing is Believing: The Value of Video Collaboration by Polycom, Inc.
April 2007 - (Free Research) Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
Remote Branch Office Trends by SonicWALL
November 2009 - (Free Research) In this podcast, an industry expert discusses how the recession has affected branch office growth; what’s driving change in branch offices, and how to over cover the never-ending challenge of branch office security.
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