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Simplify Software as a Service (SaaS) Integration by Cast Iron Systems
January 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
Breakthroughs with Windows 7 Webcast by Microsoft
September 2009 - (Free Research) Interested in knowing the impact Windows 7 operating system can have on your business? If so, please join Tony Piltzecker, Server Partner Technology Specialist, Microsoft Corporation, for this webcast and learn about the hottest new capabilities in Windows 7.
Windows 7 and Hyper-V Deep Dive Webcast by Microsoft
September 2009 - (Free Research) Interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? If so, please join Michael Pathi, Partner Technology Specialist, Microsoft Corporation, for this webcast and find out how the Windows 7 and Windows Server 2008 R2 operating systems work together.
Online data backup and recovery tips for SMBs by 3X Systems
October 2009 - (Free Research) Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you.
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
The Malware Report: Hotel Business Center PCs Strike Again by ESET
August 2009 - (Free Research) Matt Grand talks with Randy Abrams about security issues with hotel business center computers. These are public computers and they often have insufficient security features. In this podcast, Randy shares some interesting things he’s found in hotel computers and gives some advice on using them safely.
The Importance of Network Time Synchronization by Symmetricom
October 2009 - (Free Research) This paper explains why accurate network time -- and therefore precise network time synchronization -- is critically important for network management. Read on to learn more about the importance of network time synchronization.
Developing a Strategy Around Client Manageability by Dell, Inc. and Intel
October 2009 - (Free Research) Businesses today struggle to effectively manage clients due to the increase in options available. This videocast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability.
Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.
June 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.
IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 2009 - (Free Research) Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
Outpace the Competition with Small Business Computer Networks from Cisco by Cisco Systems, Inc.
August 2009 - (Free Research) It's time for a small business computer network that can keep you connected and productive, no matter where you are. With a small business computer network from Cisco, you can add value without adding employees. It's a great way for your business to gain a competitive edge.
The New Microsoft IT Pro Certifications and Exams by Global Knowledge
December 2008 - (Free Research) The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design.
RS-232: A Key to Understanding Data Communications by Global Knowledge
October 2008 - (Free Research) Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
The OSI Model: Understanding the Seven Layers of Computer Networks by Global Knowledge
July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
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