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A Guide To Building a Business Case for Self-Service Appointment Scheduling by TimeTrade Systems June 10, 2009 - (Free Research) Organizations are using specialized enterprise software designed exclusively for scheduling and managing thousands, even millions, of appointments per year. This document is designed for a project leader or business consultant tasked with developing the business case for customer self-service appointment scheduling using EAS software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Genentech on Google Apps by Google December 10, 2008 - (Free Research) Please join Todd Pierce, VP of Information Technology, Genentech, as he explains why his organization chose Google Apps. Genentech was considering replacing its data center. But thanks to cloud computing from Google, the company no longer has to execute the expensive process. (VIDEO) VIEW ABSTRACT | GO TO

IT Briefing: Cisco, EMC, VMware Virtualizing Exchange 2007: A Validated Architecture by Cisco, EMC, & VMware April 22, 2009 - (Free Research) Working together, Cisco, EMC, and VMware have developed and tested an innovative solution for end-to-end Microsoft Exchange 2007 in a fully virtualized architecture. (IT BRIEFING) VIEW ABSTRACT | GO TO

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel May 19, 2009 - (Free Research) ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Magic Quadrant for Job Scheduling by BMC Software, Inc May 21, 2009 - (Free Research) Gartner has positioned BMC CONTROL-M in the Leaders Quadrant of their “2009 Magic Quadrant for Job Scheduling”. The report assesses the ability to execute and completeness of vision of key vendors in the marketplace. Read a full copy today, courtesy of BMC Software. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Seven Design Requirements for Web 2.0 Threat Protection by McAfee, Inc. April 02, 2009 - (Free Research) Read this paper to learn about new Web 2.0 threats and why most security solutions in place today can't adequately protect against them. Check out the Seven Design Requirements for Web 2.0 Threat Prevention and an overview of McAfee product and technology offerings that address these requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Telephony: Reliability You Can Count On by ShoreTel May 19, 2009 - (Free Research) This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange Server 2007: What to Expect by Global Knowledge January 2006 - (Free Research) Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Continuity Solutions for Oracle Grid: Supporting 24/7 demands through recommended IT architectures with built-in business continuity and availability by Hewlett-Packard Company October 2008 - (Free Research) Check out this paper to learn how with a next-generation data center based on the HP Adaptive Infrastructure and Oracle Grid Computing, you can meet your availability and your agility goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun GlassFish ESB, The Lightweight Enterprise Service Bus by Sun Microsystems, Inc. April 2009 - (Free Research) Sun GlassFish ESB has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development</p> (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Assuring Successful Exchange Recoveries by AppAssure Software March 2009 - (Free Research) Exchange adminisrators burdened by time consuming backup process will be interested in this white paper about Replay, a backup and restore solution eliminates the daily hit an Exchange server takes with the daily backup process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Solution: Security Technical Overview by BlackBerry December 2008 - (Free Research) This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Requirements engineering for the automotive industry. by IBM March 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc. August 2008 - (Free Research) A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations. This paper examines such a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing the Value of Economic Stimulus Funds by SAP America Inc June 2009 - (Free Research) The American Recovery and Reinvestment Act (ARRA) was a dramatic action designed to quickly stimulate an economic recovery in the United States. This SAP Executive Insight examines some of the major challenges agencies face with respect to this stimulus plan. It describes how governments can transform their organization to devote more resources.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Controlling Skype in your Enterprise by Blue Coat May 2009 - (Free Research) Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value by Microsoft March 2007 - (Free Research) This white paper outlines some of today's challenges and trends as companies work to create the optimal customer experience and achieve anticipated value from their customer relationship management (CRM) investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives by SAP America Inc June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Network Solutions by Hewlett-Packard Company June 2009 - (Free Research) This two-minute video highlights the advantages of HP Network solutions, including Data Center Networking, Unified Communications, as well as Wireless and Mobility communication. (VIDEO) GO TO

Streaming Media by Blue Coat December 2008 - (Free Research) Check out this brief paper to see how Blue Coat Systems provides an end-to-end solution based on MACH5 technology to improve the listening and viewing experience of an end user consuming streaming audio and video online. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AppAssure makes Network Administrator "Hero of the Day" by AppAssure Software April 2009 - (Free Research) Before implementing AppAssure's MailRetriever, Imagine's Exchange environment suffered unrecoverable corruption. During the ensuing downtime, the network administrators searched for a better backup solution. Imagine Schools now relies on MailRetriever for Exchange to backup Exchange, SQL servers, and school Web sites. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Removing the Risks and Complexities of Business Email Management by Iron Mountain Digital June 2009 - (Free Research) Email is central to all organizations and has become the most essential business application of all. As a result, the ability to continuously protect, store, manage and archive great volumes of email is now a key business issue; Iron Mountain's Total Email Management Suite <i>is</i> the answer. (DATA SHEET) VIEW ABSTRACT | GO TO

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