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Automating Cost Transparency by Apptio August 2008 - (Free Research) The Apptio on demand is a powerful new way to bring Cost Transparency to IT in an automated fashion. Learn how it enables progressive IT organizations to lead this change, usher in a new era of strategic IT management and establish a true partnership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation. August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya, Inc June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company July 2008 - (Free Research) This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Faxing and PDF Creation with MS Office 2007 & Exchange Server 2007 by Equisys Inc February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making smart investments in unified communications by SearchUnifiedCommunications.com September 2008 - (Free Research) In this videocast, UC expert Don Van Doren explains exactly what UC is, the tangible benefits of UC and how to best translate business needs into communications applications that make sense. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Proofpoint MLX Whitepaper by Proofpoint, Inc. August 2008 - (Free Research) This white paper explains the key concepts, technologies and benefits associated with Proofpoint MLX technology, which provides the most effective spam protection today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

File Shares to Sharepoint: 8 Keys to a Successful Migration by Quest Software, Inc August 2008 - (Free Research) With high functionality and low administration costs, SharePoint is the perfect host for your company's collaboration data. This white paper discusses what you need to consider when migrating data from file shares to SharePoint. Read it today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Memory Debugging in Parallel and Distributed Applications by TotalView Technologies July 2008 - (Free Research) Memory problems are difficult to track down with conventional tools. This whitepaper reviews the challenges of memory debugging, introduces a tool that helps developers identify and resolve memory bugs, and provides usage tips. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation. March 2008 - (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Great Email Security Debate: Appliances, Saas, or Virtual? by Proofpoint, Inc. July 2008 - (Free Research) Hardware appliances. Software. Software as a Service (SaaS). Virtual appliances. The variety of deployment options for the latest solutions for email security and data loss prevention seems endless. So where do you start? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What SAP Project Managers Need to Know about Managing Changes across a 5 System Landscape by Revelation Software Concepts July 2008 - (Free Research) This paper provides a high-level overview of a range of change control challenges specific to 5 system landscapes and offers a safe and flexible approach to managing change using Rev-Trac change control technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A CIO's Playbook for Achieving Software Agility with Scrum by Rally Software Development Corp. August 2008 - (Free Research) The pressures of a truly global economy cause today’s business to increasingly rely on their ability to produce software as a key competitive advantage. This whitepaper is a “playbook” of ideas about implementing Scrum within an enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborating across Boundaries - Real-Time Geographically Distributed Development with MKS Federated Server™ Architecture by MKS Inc September 2008 - (Free Research) This paper examines the key issues associated with geographically distributed software development and presents a new and innovative solution: the MKS Federated Server Architecture, or FSA for short. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lion Nathan Distills Powerful Business Advantages with HP and Microsoft Unified Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this case study learn how Lion Nathan improved communication efficiency, achieved greater productivity, enhanced return on investment (ROI), and streamlined collaboration by unified and integrated communication and collaboration systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks (E-mail this company) November 2007 - (Free Research) The allusions to the fact that IMS architecture, in design and implementation, is nearly identical to SOA within the enterprise application development market are not without merit. In fact, with the exception of the actual protocols used they have nearly the same goal and exactly the same issues; availability, performance, and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange 2007 Management by Quest Software, Inc Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Quest MessageStats™ by Quest Software, Inc Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Thriving in an Economic Downturn by Avaya, Inc August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Software Lifecycle Management on Demand by Rally Software Development Corp. From an Agile pilot project to enterprise-wide deployment, Rally's Agile lifecycle management helps thousands of software professionals respond faster to changing customer need by shortening their development cycles. Find out more in this paper.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Principles of Agile Architecture by Rally Software Development Corp. August 2008 - (Free Research) The benefits of Agile methods are becoming more obvious and compelling. While the most popular practices were developed and proven in small team environments, the interest and need for using Agile in the enterprise is growing rapidly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC Solutions for Microsoft Exchange and Unified Communications by EMC Corporation. By combining best-of-breed hardware and software with a complete portfolio of services, EMC Solutions for Microsoft Exchange and Unified Communications reduce the cost and complexity of your messaging environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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