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e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation. August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automating Cost Transparency by Apptio August 2008 - (Free Research) The Apptio on demand is a powerful new way to bring Cost Transparency to IT in an automated fashion. Learn how it enables progressive IT organizations to lead this change, usher in a new era of strategic IT management and establish a true partnership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Guidebook to Evaluating Hosted Exchange Providers by 123Together June 2008 - (Free Research) This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proofpoint MLX Whitepaper by Proofpoint, Inc. August 2008 - (Free Research) This white paper explains the key concepts, technologies and benefits associated with Proofpoint MLX technology, which provides the most effective spam protection today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Telecommuting Program by Avaya, Inc June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lion Nathan Distills Powerful Business Advantages with HP and Microsoft Unified Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this case study learn how Lion Nathan improved communication efficiency, achieved greater productivity, enhanced return on investment (ROI), and streamlined collaboration by unified and integrated communication and collaboration systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company July 2008 - (Free Research) This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Things a Domino Administrator Needs to Know About Spam – An Interview with a Spammer by Mayflower Software March 2008 - (Free Research) Spam has become more than just clutter in the inbox; it’s now the leading way to facilitate computer crimes. In this eGuide, read the answers to over 20 questions SearchDomino.com members asked a reformed spammer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thriving in an Economic Downturn by Avaya, Inc August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC Solutions for Microsoft Exchange and Unified Communications by EMC Corporation. By combining best-of-breed hardware and software with a complete portfolio of services, EMC Solutions for Microsoft Exchange and Unified Communications reduce the cost and complexity of your messaging environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Archiving and Compliance for Microsoft by EMC Corporation. EMC Archiving and Compliance for Microsoft provides cost-effective solutions for regulatory compliance and automated data movement over tiered storage.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Backup and Recovery for Microsoft by EMC Corporation. With EMC Backup and Recovery for Microsoft, you can quickly and easily recover Exchange to any point in time or consolidate Exchange backup and recovery operations by centralizing and automating your data protection.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Archiving by EMC Corporation. EMC Archiving solutions minimize risk, control costs, and increase content reuse securily—across a variety of content types and at the lowest total cost. Now you can focus on what matters most—active production information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMC Security for Microsoft by EMC Corporation. EMC Security for Microsoft protects your messaging infrastructure from loss of availability caused by hardware failures, data corruption, or security breaches while also managing e-mail application security and document-level information rights.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Global Best Practices in Email Security, Privacy and Compliance by Proofpoint, Inc. August 2008 - (Free Research) A new generation of email security solutions is needed to meet the challenges of growing message traffic, rapidly-evolving security threats and increasingly complex data protection and privacy regulations worldwide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Microsoft Exchange by Double-Take Software. July 2008 - (Free Research) Though the technological reasons to protect Exchange systems are obvious, there are quantifiable fiscal reasons to protect it as well. Learn how to protect and recover business critical data and applications relevant to your Exchange system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMS Rapid Archive™ by MessageOne, Inc. July 2008 - (Free Research) EMS Rapid Archive™ is Dell MessageOne's zero-maintenance email archiving service with rapid e-Discovery search and flexible retention policy management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Management Services (EMS™) by MessageOne, Inc. July 2008 - (Free Research) Email Management Services provide a total solution for email and BlackBerry® continuity, recovery, security, archiving, e-Discovery, and storage management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Faxing and HIPAA: Security and Privacy in the Health Care Industry by Castelle. February 2008 - (Free Research) The Health Insurance Portability and Accountability Act (HIPAA) prescribes new health care industry rules and recommendations for the handling and transmission of patient health information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Faxing ROI: What You Don't Know Could Save You Money by Castelle. February 2008 - (Free Research) Castelle's FaxPress Premier and FaxPress Enterprise fax servers provide an ideal scan in, fax out solution for a variety of copier, scanner and MFP devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why You Need Email Encryption: Use Case Scenarios by Proofpoint, Inc. July 2008 - (Free Research) The webinar covers email encryption as an important component of an organization's overall security architecture. Sending sensitive material securely over email, ensuring compliance with federal regulations, is also explored. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Great Email Security Debate: Appliances, Saas, or Virtual? by Proofpoint, Inc. July 2008 - (Free Research) Hardware appliances. Software. Software as a Service (SaaS). Virtual appliances. The variety of deployment options for the latest solutions for email security and data loss prevention seems endless. So where do you start? (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enhanced Faxing and PDF Creation with MS Office 2007 & Exchange Server 2007 by Equisys Inc February 2008 - (Free Research) Learn the limitations of fax implementations and how to overcome them, problems with document creation and delivery, and factors to consider if you decide to use a third party. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where Email and File Archiving Makes Sense by EMC Partner Organization July 2008 - (Free Research) In this Videocast, Mark Diamond, President and CEO, Contoural discusses how rogue data can hurt you, points out how to locate and contain it and reviews the best practices for getting rid of it. Learn why sometimes deleting is the best option. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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